Whiff Tray Decanting Policy

At Whiff Tray, we are committed to delivering the authentic fragrance experience in a responsible, hygienic, and transparent manner. Please read our decant policy to understand how we operate and maintain the highest standards in every drop.

1. Authenticity Guarantee

We only use 100% original, factory-sealed designer and niche perfumes purchased from authorized retailers or distributors.
We do not sell or promote fake, inspired oils, clone, or counterfeit products.
Our decants are taken directly from full-sized bottles and transferred into smaller atomizers.

2. Hygiene & Safety

All decanting is done in a clean, controlled environment.
Each atomizer is brand new and used only once per customer.
Bottles and pipettes used in the process are cleaned properly between each use.

3. Decant Sizes

Available decant sizes may include: 3ml, 5ml, 10ml, 15ml, and 25ml.
We use high-quality atomizers and glass bottle to preserve the fragrance integrity.
Product labels will include the fragrance name and size.

4. Packaging & Delivery

All decants are securely packed using bubble wrap and padded mailers or boxes.
We strive to dispatch orders within 1–3 working days after confirmation.
Delivery is available throughout Bangladesh via trusted courier partners.

5. Returns & Refunds

Due to the nature of perfume products and hygiene concerns:

If the item arrives damaged or there’s a mistake in your order from our side, please return the product to the delivery person and you do not need to pay any charges for our mistakes. But if delivery man leaves, then no return/ refund will be accepted.
We do not accept returns or exchanges once a decant has been opened or used.

6. Customer Assurance

We value your trust and work hard to ensure each decant is true to the original fragrance.
Our goal is to let you experience the scent before investing in a full bottle.
If you ever doubt the authenticity or have any questions, feel free to reach out to us directly.

7. Legal Disclaimer

Whiff Tray is not affiliated with or endorsed by any of the perfume brands we decant.
All trademarks and brand names are the property of their respective owners.
Our decants are for sampling and personal use only, not for resale.

Have Questions?

More Details are available in our FAQ Section.

We’re always here to help.
Contact us via WhatsApp, Instagram, or our contact form for any queries about our decanting process.

Whiff Tray – Smell Luxury. Spend Smart.